FAQ mobility scooter tzora
As the name suggests, if you would like to upgrade your mobility, enhance your independence or expand your everyday life’s options and opportunities, Either due to Seniority or disability you should positively consider buying your own personal Mobility Scooter to achieve more mobility
There are many choices in life, some affect us more frequently than others. We strongly believe that you should buy the best mobility scooter that fulfills your expectations and needs. There are few key factors you should consider: Weight: you want to know you can carry it around easily and simply. Tzora models are all foldable and and/or could be disassembled for that exact reason. We are proud to have the lightest models in the market. Size: You want your mobility scooter to be practical. Either in the back of your car, your closet or on a plane our scooter is made to be your most comfortable choice. Price: you have to adjust your budget to your needs. That is why we worked hard to make the right engineering decisions and deliver very affordable mobility scooters while not compromising on quality. Materials: your new mobility should last long and have a diversity in driving terrains. That is why we made our scooter indoor and outdoor compatible, highly maneuverable and can drive on a variety of terrains, Human engineering: your scooter should be stable and comfortable. We design our scooters with considerations for your chair (4 anchor point), hand (specially designed armrest), your palm (ergonomic hand grips), best durable materials for better driving experience and long lasting. Length of travels: before deciding which mobility scooter is best for you, try to estimate the length of your expected daily travel. If the scooter you decided meets those expectations but not the range you should consider either upgrading your battery or buy an extra battery. Our compact models have a 8-9 miles range and our titan models have a 15.5 miles range.
Because we made our 3 wheel mobility scooters with 2 extra small wheels for support (compact models), we managed to dim the differences. Three wheel mobility scooter are considered more maneuverable and 4 wheels considered to have more stability.
All our Mobility scooters are easy to use. Most models only need only Unfolding, some unfolding and very simple (No prior practice needed) attaching – and are you ready to go!
Unfortunately at this stage no. we got you covered though: 30 days cancellation period and 3 years warranty to back it.
Yes. You can specify it during the purchase and we will make it possible. Please be advised that there is an extra fee and longer supply time.
For the compact models the max speed is 3.7 mph. For the large models the max speed is 6.8 mph.
No you do not need a driving license.
We have extended sections in the manual just for this, you should handle it as any electric vehicle.
All of our models are designed for indoor (shopping mall) or outdoor (street or road). The compact models focused on lightness, compatibility and easy to use and the Titan models for more power and maneuverability.
All our compact models are flight approved.
For the compact models With a Lithium battery up to 9 miles, with Lead Acid up to 8 miles. For the large models With a Lithium battery up to 15.5 miles, with Lead Acid up to 8 miles.
It takes 6-8 hours to charge the battery, though we do suggest charging it overnight.
Yes it does, it comes free of extra charge with a new lead acid battery.
Yes. You can upgrade your lead acid to lithium at purchase (with extra fee) and buy another battery during or after you purchased your mobility scooter. (After purchase sales via our support center.
After choosing your best mobility scooter, choose the color of your like, add the accessories you would like to have and just press Buy now. Also have an option to live your contact details and our representative will reach you back through phone or mail
We do our best so you could get it as soon as possible. Our nationwide storage houses allows us to set the order in motion within the first day (disclose weekends). From there allow 5-7 days for the mobility scooters to arrive
Yes we do! The compact models come withier in red blue, black, pink or grey and our titan models come in blue or red or grey.
After you receive your payment confirmation message we will let you know by email that we have placed the order. Please contact us if you haven’t. After that is through the transporter application (such as FEDEX, UPS etc.)
Credit Cards (Accepting Visa, MasterCard, American Express) PayPal Financing program
Yes it is, as safe as it gets. We use highly secure internet protocols to ensure that it will always stay that way.
We completely understand your need for trust. Tzora mobility scooters have been designing, manufacturing and selling, worldwide for three decades. Our reputation has over hundreds of thousands of satisfied customers, BUT, we also give a 3 years warranty so you don’t need to be bothered about it.
3 full years from purchase. Apply to parts that are mandatory for operating the scooter. 6 month limited warranty on batteries